Can't Remember Your User Name or Password?
Here are a few options that may help you log in. If you have questions or need further assistance, please call us toll-free at 800-247-4184 (TTY 800-383-4184) Monday-Friday, 7:00 a.m. - 7:00 p.m. Central time.
Forgotten User Name or Password
If you simply can't remember what your user name and/or password is, there are ways to retrieve the information online. On the login screen, there are the following options:
- Forgotten User Name – Will require you to enter your Member ID Number and answer your security phrase question correctly.
- Forgotten Password – Will require you to enter your user name and answer your security phrase question correctly.
Where can I typically find my ARAG Member ID Number?
If you received an email confirming your membership, your Member ID is in that email.
If you received a New Member Kit in the mail, your Member ID or your Member ID hint is on your ID card.
If you do not have your Member ID Number, call us toll-free at 800-247-4184 (TTY 800-383-4184) Monday - Friday, 7:00 a.m. - 7:00 p.m. Central time.